IS-BAH and the Importance of Best Practice: It’s been five years since the International Standard for Business Aircraft Handling (IS-BAH) was launched. The set of global industry best practices for ground handlers and operators has since benefitted business aviation by demonstrating how operations should be conducted worldwide and thereby crystallizing a culture of enhanced safety within the industry.
To give a bit of background, the initial announcement was made at EBACE in 2014 by the International Business Aviation Council (IBAC) and the National Air Transportation Association (NATA). Following a similar model to the International Standard for Business Aircraft Operations (IS-BAO) Program, IS-BAH also incorporates the NATA Safety First Ground Audit Program.
Fast forward five years and IS-BAH is the undisputed global industry code of best practices providing a blueprint for handlers and operators around the world to fulfill the SMS requirements as outlined by the International Civil Aviation Organization (ICAO). So, it’s clear how fundamental the provision of set standards that are applicable in every country and continent are central to the advancement of any industry. Not only do they guarantee harmonious interactions by providing a template of behavior, but it also reflects the maturity and strength of the industry at large.
Best practice accreditation also allows for quicker and easier determination of whether a certain company is suitable to partner with. For example, we choose our vendors extremely carefully at UAS in order to uphold the UAS Standard of Quality at every location. Our international network of preferred suppliers is made up of those that demonstrate best practice is all interactions and succeed in consistently delivering to the most demanding specifications. (And we are happy to honor the best performers in the UAS Outstanding Suppliers of the Year Awards – announced annually at MEBAA Show and Dubai Air Show.)
Consistency is necessary to build trust over time and the trust we develop with our partners eventually translates to the trust our clients put in us. It is a chain of mutual respect and commitment to excellence that is maintained by the highest standards. Therefore, we should never underestimate the importance of best practice standards as they benefit everyone, from internal operational structures to external vendor relations, to, ultimately, the client or customer.